How do I download Calio?

You can download Calio from the Apple App Store if you are using an iOS device or from Google Play if you are using an Android device. Just search for "Calio" in the store and look for our logo.

Is Calio available outside of the European Union?

Currently, Calio is only available for users within the European Union. We are focusing on providing the best experience for our EU customers and complying with EU regulations.

How does Calio use my health and fitness data?

Calio uses your health and fitness data to personalize your fitness journey, track your progress, and provide insights. We handle all data according to GDPR standards, ensuring your privacy and data security.

Can I use Calio without creating an account?

An account is required to access the full range of features in Calio. This helps us provide a personalized fitness experience and ensures your data is securely stored and accessible to you.

Is there a subscription fee for using Calio?

Calio offers both free and subscription-based features. You can access basic functionalities for free, while a subscription offers you additional, premium features. Details about subscription plans and fees can be found in the app.

How can I cancel my subscription?

You can cancel your subscription at any time through the App Store or Google Play, depending on your device. For detailed instructions, please refer to the 'Subscription' section within the app.

What should I do if I experience technical issues with the app?

If you're experiencing technical issues, please contact us at info@calio.live with a detailed description of the problem. Our support team will assist you as soon as possible.

Is my payment information secure with Calio?

Yes, your payment information is secure. We use industry-standard encryption and work with trusted payment processors to ensure the security of your financial data.

How can I delete my Calio account?

If you wish to delete your Calio account, you can do so in the app settings. Please note that deleting your account will remove all your data from our system.